Managing Locations in the Ring app

The Locations function in the Ring app allows you to group and manage your Ring devices based on their physical address. You will need to create a Location when you set up a Ring account. You can have multiple Locations on a single Ring account, and each Location will have a name. When you make changes in settings, they are specific to a Location.

Ring Subscription Plans: While not required to use Locations, you can only have one Ring Plan (Standard or Premium) to cover one Location. Ring Basic Plans are per device, and each Location may have multiple Basic Plans.

Editing your existing location

If you are moving to a new location, you can update your address in the Ring app and your Ring Home or Standard Plan will move with you.

To edit your location:

1. Open the Ring app to the main dashboard.

2. Tap the menu (☰).

3. Tap

   Settings

   .
4. If you want to change the name of the Location, tap

   Name

   , and enter the new name.
5. Tap

   Save

   on the bottom of the screen.
6. If you want to change the address, tap

   Change

   Address

   .
7. Tap

   Continue

   .
8. Tap

   Confirm

   .

Switching between Locations

To switch between locations:

1. Open the Ring app to the main dashboard.

2. Tap your location (▼) at the top of the screen.

3. Select the Location you want to access.

Creating a new Location

To create a new Location:

1. Open the Ring app to the main dashboard.

2. Tap your location (▼) at the top of the screen.

3. Select

   +

   Add a Location.
4. Select

   Add a New Location

   .
5. Tap

   Continue

   .
6. Select what type of Location is being added
   • Home
   • Business
7. Tap

   Continue

   .
8. Enter the Location address, and select

   Use This Address.
9. Enter a Location name and

   Save Location.

Moving a device to a new Location

To move a device to a new location:

1. Open the Ring app to the main dashboard.

2. Tap more (•••) on the camera you want to access.

3. Tap your device's Settings.

4. Tap

   General

   Settings

   .
5. Tap

   Location
6. Tap the Location where you want your device assigned.

Deleting a Location

To delete a Location, you must remove or reassign all Ring devices associated with it.

1. Open the Ring app to the main dashboard.

2. Tap the menu (☰).

3. Tap

   Settings

   .
4. Tap

   Delete

   Location

   .
5. Confirm removal of Location.

Note: Locations with active Ring subscriptions cannot be deleted. You can update your address if you are moving, or cancel your Ring subscription if you no longer need the service. Be sure to download any videos you want to keep prior to cancelling your plan.