Accessing and controlling devices in the Ring app

When opening the Ring app, you can access all your Ring and connected devices from the main dashboard.

Devices on the main app Dashboard

Your Ring devices are split into two sections on the main screen of the Ring app:

• Video Doorbells and Security Cameras:

  Quickly see a preview of what’s happening, check connection status, and access quick settings for your Ring Video Doorbells and Security Cameras.
• Devices:

  View status and access quick settings for your other connected devices like Chimes and more.

Learn more about Camera Previews

Managing your device settings

Tap on any Device tile to control its functions, access its settings, and see any active status messages that require your attention. Some tiles, like Light Groups, also provide access to their connected devices.

Customising your Devices view

In the Devices section, you can customise which devices you want to see on your main dashboard screen—and if you have more than 5 devices—which you want hidden.

1. Open the Ring app to the main dashboard.

2. Scroll down to the Devices section.
3. Tap, hold and arrange your Devices how you want on the main dashboard.
4. If you have more than 5 Devices, tap the

   View All

   tile to hide Devices from view on the main dashboard.
5. Tap, hold and drop the Device tiles you want to see in your

   Dashboard Layout

   , or drag and drop Devices you don’t want to see in the

   Hidden Devices

   section.
6. Tap back arrow

   (<)

   to see your customised Device tiles on the main dashboard.

Devices accessible in the Devices section of the Ring app

• Ring Chime and Ring Chime Pro
• Ring Intercom
• Ring In
• Ring Motion Sensor

Fixing issues on your device

If your Device is experiencing an issue, the Ring app will display a red warning icon detailing its current status – such as your Device is not connected wifi, has a low battery, or an update is available.

Tap on the tile to see suggestions for fixing the issue or improving your device’s connection.