Moving with your Ring devices

Here are some steps and tips to safely remove and reinstall video doorbells or security cameras when moving.

Tips for moving with your Ring devices

• If you are missing parts to remove or reinstall your device,

  you can purchase

  a Spare Parts Kit for your model.
• You do not need to cancel your Ring subscription. You can simply update your address in the Ring app.

Edit your address in the Ring app

You do not need to create a new Location in the Ring app when you move. Follow these steps to update your existing Location with your new address:

1. Tap the menu (☰).

2. Tap

   Settings

   .
3. Tap

   Address

   .
4. Tap

   Edit Address

   .
5. Update your previous address to your new address.
6. Tap

   Use This Address

   .
7. Name this location and tap

   Save Location

   .

Reconnect devices at your new location

You will see a warning symbol in the Ring app on the device that is offline.

You can click on the warning symbol and follow the steps to reconnect the device, or follow these steps in the Ring app to reconnect your devices at your new home:

1. Open the Ring app to the main dashboard.

2. Tap more (•••) on the camera you want to access.

3. Tap your device's Settings.

4. Tap the Device Health tile.

5. Tap

   Change Network.
6. Tap

   Reconnect

   and follow the prompts in the Ring app to reconnect your device to wifi.
7. Repeat the process for each video doorbell and security camera that you are reinstalling.

Transfer devices to new owners

If you are planning to leave your existing Ring devices behind when you move, check the following:

• Transfer ownership:

  Physically uninstalling a device or deleting the Ring app will not release ownership of a Ring device.

  Learn more about transferring device ownership.
• Ring Plans

  : If you remove a device from the Ring app, it does not automatically cancel your Ring subscription plan.

  Learn how to cancel your subscription.