Priority Alerts for Video Doorbells and Security Cameras in Do Not Disturb mode (iOS only)

Priority Alerts lets you receive alerts from your Ring doorbell or camera when your mobile device is in Do Not Disturb mode, and override Motion Alerts settings in the Ring app.

This feature requires a Ring Home Standard or Premium subscription.

For Ring Alarm alerts, see Critical Alerts for Ring Alarm in Do Not Disturb Mode.

How to set up Priority Alerts

Follow these instructions to ignore your device’s settings and send you Video Doorbell and Security Camera alerts right away when your mobile device is in Do Not Disturb or Focus mode.

1. Open the Ring app and tap menu (☰).
2. Tap

   Devices

   .
3. Tap the desired Video Doorbell or Security Camera.
4. Tap

   Device Settings

   .
5. Tap

   Notification Settings

   .
6. Tap

   Priority Alerts

   .
7. If Critical Alerts are not already enabled for the Ring app in your device settings, you will see a button prompting you to

   Turn on Priority Alerts

   .
   Note:

   Priority Alerts requires Critical Alerts to be enabled for the Ring app in the Notifications settings on your iOS device. To enable them, tap

   Turn on Priority Alerts

   when prompted by the Ring app and toggle on both

   Critical Alerts

   and

   Allow Notifications

   . You can go to Settings > Notifications on your iOS device at any time to manage your Ring notifications.
8. In the Ring app, select the Doorbell Alerts and Motion Alerts you want to receive. Tick
   Override Snooze and Schedules

   if you want to receive Priority Alerts when you have snoozed Motion Alerts.

Note: Priority Alerts in Do Not Disturb or Focus mode only applies to push notifications, not emails.