Guest User scheduling for Ring Alarm

You can now provide people in your circle of trust - dog walkers, babysitters, contractors and more - with limited access to your Ring Alarm, only during specific hours and on days that you choose. 

The Guest User Scheduling feature gives Alarm owners the ability to create schedules to determine when their Guest Users have permission to arm and disarm the Ring Alarm system using the Keypad. This enables the owner to give their Guest Users access to arm and disarm Alarm during a specific date and time frame. Owners have the option to customise schedules for a single day and time or multiple days and times each week when access is granted. 

If a Guest User attempts to arm or disarm at any time outside of the schedule created by the owner, the Guest User’s access code for Ring Alarm will not arm or disarm, and the owner and Shared Users will get a push notification to alert them of the failed attempt. 

To add a schedule to an existing Guest User:

Only account owners can create Guest User schedules. To do this: 

1. Open the Ring app and tap on the

   Menu.

    
2. Tap

   Settings

   .
3. Tap

   Users.
4. Tap on an existing

   Guest User.
5. Tap

   Add Schedule

   . 
6. Enter a name for the schedule, and select the specific start and end times for the schedule. You can also select the

   All Day

   option.
7. Select which

   Day

   (s) you’d like to apply this schedule.
8. Tap

   Save.

    

You’ll then be taken to the Guest User’s profile where you’ll see the schedule listed. 

To create a new Guest User:

1. Open the Ring app and tap on the

   Menu.

    
2. Tap

   Settings

   .
3. Tap

   Users.
4. Tap the + (plus sign) to add a new user. Then select

   Add Guest User

   .
5. Enter your Guest User’s name and create an access code. Then tap

   Save

   .
6. You’ll be asked if you’d like to add a schedule for their Alarm access. You can tap Yes, and follow the steps outlined above.

Account owners can create multiple schedules for each of their Guest Users. If an owner removes all schedules, the Guest User will have unlimited Ring Alarm access. Guest Users are not required to be scheduled and can continue to have unlimited access to the Ring Alarm. 

You will see history events within the app when a Guest User’s schedule has been added, edited or removed.