A Virtual Security Guard reviewing a camera event on their desktop computer

View Billing History for Virtual Security Guard

If you have a Virtual Security Guard¹ subscription, you can view your billing history online. Sign in to your account at Ring.com. Once signed in, you can view billing details such as payment method, payment date, and charge amount. You can also download an invoice PDF for a specific billing date.

Note: Billing history for subscription plans is not supported in the Ring app at this time.

View billing history for Virtual Security Guard

  1. .
  2. Go to
    Account
    >
    Billing History
    . Your billing history will appear on the page.
  3. To download a PDF invoice, select
    View Invoice
    .
  • If you’re experiencing issues, make sure file downloads are enabled on your browser settings.

If you purchased a subscription that you no longer want, you can cancel it.

Billing Details for Virtual Security Guard

You will be billed for your Virtual Security Guard subscription every month until you cancel it.

If you opted in to Extra Events, those events will be billed separately from your Ring subscription plan and your Virtual Security Guard subscription (at the end of each billing cycle). You can opt in or out of Extra Events at any time by visiting your Ring account.

1
Virtual Security Guard sold by Rapid Response. Virtual Security Guard is an add-on plan that requires a compatible Ring Home subscription and an eligible device. All sold separately. Virtual Security Guard available within the U.S. (all 50 states, but not U.S. territories). Purchasing Virtual Security Guard will give you access to Ring Smoke and CO Monitoring (not available for business or commercially zoned addresses) and Ring Alarm Professional Monitoring, both of which are sold by Ring and may also be purchased as separate add-on plans. Ring does not own its monitoring center. See Ring Alarm licenses at: ring.com/licenses. Additional fees may be required for permits, false alarms, or Alarm Verified Guard Response, depending on your local jurisdiction.
Last updated 3 weeks ago
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