A Virtual Security Guard reviewing a camera event on their desktop computer

Ring Subscription Plan Changes with Virtual Security Guard Starting November 5, 2024

Ring Protect subscriptions changed names to Ring Home subscriptions starting November 5, 2024.

A note for Ring Protect Pro subscribers with Virtual Security Guard¹

If you were subscribed to Ring Protect Pro with Virtual Security Guard at the time of November 5, 2024, your subscription changed to Ring Home Premium. There’s no price increase and no action required on your part.

Your separate monthly bill and price for Virtual Security Guard will not change, and on November 5, will include Alarm Professional Monitoring at no additional cost.

You also have the option of downgrading your Ring Home Premium plan to Ring Home Standard for $10 less a month, or $100 less a year. Ring Home Standard does not include Premium camera features such as 24/7 Recording, or Premium features for Ring Alarm Pro like 24/7 Backup Internet, eero Secure, and Ring Edge (Local Video Storage)².

If you prefer to downgrade, please contact our Customer Support Team.

A note for Ring Protect Plus (1st Gen) subscribers with Virtual Security Guard¹ starting on March 1, 2025

In September 2021, we sent you email letting you know that your Ring Protect Plus (1st Gen) subscription would be moving to a new plan starting in 2025.

You’ll continue to have access to Ring Protect Plus (1st Gen) until your next subscription renewal after March 1, 2025, at which point you’ll be automatically migrated to Ring Home Standard. Ring reserves the right to change this offer, our subscription plans, or pricing for our services or any components at any time.

Your separate monthly bill and price for Virtual Security Guard will not change, and on November 5, will include Alarm Professional Monitoring at no additional cost.

Current features and more

Other than the feature changes mentioned above, you still have access to the features you use in the Ring app, your account at Ring.com, and with your Alexa Routines. New and advanced features were added to each plan, starting November 5, 2024.

Learn more about Ring Home Plans and features

¹
Virtual Security Guard sold by Rapid Response. Virtual Security Guard is an add-on plan that requires a compatible Ring Home subscription and an eligible device. All sold separately. Virtual Security Guard available within the U.S. (all 50 states, but not U.S. territories). Purchasing Virtual Security Guard will give you access to Ring Smoke and CO Monitoring (not available for business or commercially zoned addresses) and Ring Alarm Professional Monitoring, both of which are sold by Ring and may also be purchased as separate add-on plans. Ring does not own its monitoring center. See Ring Alarm licenses at: ring.com/licenses. Additional fees may be required for permits, false alarms, or Alarm Verified Guard Response, depending on your local jurisdiction.
² 24/7 Internet Backup:
Compatible Ring subscription required (sold separately). Extra data charges may apply. ​Cellular data provided by third party carrier. Backup power required during power outage. Visit ring.com/alarm-pro for details.
eero Secure:
Advanced online security features are available to US customers with eero Secure, which is included with a compatible Ring subscription (sold separately).
Ring Edge (Local Video Storage):
A compatible Ring subscription, Ring Alarm Pro, and a MicroSD card are required (all sold separately)​.
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